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| Terms and Conditions |
| (Booking value not exceeding £1,000) |
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| All Activities |
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Rothiemurchus acts as a booking agent for various
Activity Providers. The Activity Provider responsible for each activity
is specified in the notes on the booking confirmation. |
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Payment must be made in full at the time of booking. |
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| Customer Cancellations and Refunds |
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Over 24 hours before the activity - a full refund
will be given. |
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On the day of the activity - no refund will be
given. |
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| Rothiemurchus Cancellations and
Refunds |
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Rothiemurchus reserves the right to cancel an activity
without refund if it becomes obvious to the instructor/guide that
any declarations regarding the age or ability requirements are not
accurate. |
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Due to events outwith its control or for safety
reasons. In the unlikely event of this happening, a full refund will
be given and every effort made to re-schedule the activity. |
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Rothiemurchus reserves the right to cancel any
activity and a full refund will be given. |
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| Activity Feedback |
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Rothiemurchus welcomes all feedback, however if
you are dissatisfied with an activity in which you have taken part,
for your case to be assessed and any refunds considered you must inform
us: |
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verbally within 24hrs of the activity |
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in writing within a week of the activity |
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Anything outwith this period will not be refunded. |
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| Safety |
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Whilst Rothiemurchus places great emphasis on safety
for all concerned, some of our activities are, by their nature, hazardous
and customers must accept a certain element of risk participating
in these activities. |
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For some activities customers must sign the relevant
disclaimer. |
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Customers must, at all times, follow any safety
instructions given by the Instructor/Guide. |
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| Behaviour |
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Any person found to be under the influence of drugs
or alcohol or otherwise behaving in a way which, in the view of Rothiemurchus,
might threaten or spoil the enjoyment of others, will be required
to leave the premises. |
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| Rothiemurchus includes the main estate operatued by J P Grant of Rothiemurchus as a sole trader and other businesses |
Businesses operated by
J P Grant include: |
Booking Service - Rothiemurchus Centre - Farm Shop - Card Shop
- Gift Shop - Butchery - Ranger Service - Farming: low ground, not Achnahatnich or Upper Tullochgrue - Forestry - Clay Shoot - Fishery
and Fishing - Deer stalking and Shooting - Camp and Caravan Park |
| Businesses operated
by
others include: |
Philippa Grant, Old School Shop - Beth Wells, Strathspey Highland Ponies
- Mike Norton, Highland Venture Ltd - Ross Cameron, Ord Ban Restaurant/Café
- David Keegan, Bothy Bikes - Mike Dunthorne,
Boots n Paddles - Scot Trout,
Fish Farming - Alan Stewart, Cairngorm Sleddog Centre - Extreme Dream
- Sally Dowden, Speyside Wildlife |
| All can be contacted by writing in the first instance to Rothiemurchus Estate Office, Aviemore PH22 1QH or email to info@rothie.net |
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